Live Help
Gerstmeyer Tech

Click Here for Support (Remote Control)  
This is a method of Remote Control that allows me to connect to you.
You will be prompted to 'RUN' and small program and then click
the 'Start' button. A channel is created between your system and mine and allows you to show me your problem and allows me to walk you through the solution.
(this option is the most flexible and helps to resolve problems more quickly)


Get the Flash Player Plug-In
 ...to install support for Flash format files

WinZip
 ...to install support for extracting zipped files
(for systems prior to Windows XP)

Help / Tutorials Page

 

Assorted 'help' topics will be found here.

Video clips that will demonstrate how to use various features of this web site will be provided in this section.  There will also be a link that will allow anyone to see if I am online doing some work, just in case there is a desire to request a live chat for instructions or to ask a question.